Shreya Sharma

Enthusiast
DISC Type : i

Escalation Manager at Excitel Broadband

New Delhi, Delhi, India

Overview

Shreya has no verified overview

Personality Overview

Optimistic

Non-Confrontational

Consensus Focused

They prefer to build relationships rather than staying totally transactional.  They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Shreya has no verified topics they care about

Media Appearances

Shreya has no verified media appearances

Work History

1-2020
Escalation Manager at Excitel Broadband
9-2017 - 12-2019
Customer Experience Lead at Zomato
6-2012 - 8-2017
Customer Relationship Management Specialist at American Express

Education

2008 - 2012
Bachelor of Technology - BTech from Amity University
1995 - 2008
Engineering Science from D.A.V. Public School - India

More Information

Social Presence :

Prographics :

Exp : 13 Location : New Delhi, Delhi, India Job Level : Middle Designation : Escalation Manager at Excitel Broadband
URL has been copied!

Insights For Selling To Shreya

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Invite them for a lunch or a drink/coffee
  • Compliment them about their personality if you get a chance

DONT's

  • Avoid overloading them with too much information
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shreya is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Shreya

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Shreya move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Shreya take some risk or not?

  • They can take some low-probability risks if needed.

You And Shreya

Personality Compatibility


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