Shuneza Chiragali

Observer
DISC Type : ic

Customer Success Manager at Zaggle

Maharashtra, India

Overview

Shuneza is a Customer Success Manager at Zaggle with a strong focus on driving customer satisfaction, retention, and engagement. Leveraging her MBA and background in inside sales, she excels at cold calling, negotiating with executive management, and maintaining long-term client relationships.

In a previous role, she gained experience pitching newly launched service products directly to high-net-worth individual (HNI) customers.

Personality Overview

Example Seeker

Value Driven

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Customer Retention
Her professional headline and current role are centered on customer satisfaction, retention, and engagement to foster long-term growth.
Inside Sales
Has direct experience in inside sales roles, focusing on lead qualification, overcoming objections, and researching target sectors.
Client Relationships
Her background highlights a focus on maintaining long-term client relationships and connecting with high-net-worth individuals.

Media Appearances

Shuneza has no verified media appearances

Work History

2-2025
Customer Success Manager at Zaggle
8-2022 - 3-2025
Executive - Inside Sales at Dun & Bradstreet India
4-2021 - 7-2022
Customer Relations Specialist at Edel Assurance
7-2017 - 4-2021
Customer Service Specialist at Auto Hangar India

Education

2019 - 2022
Master of Business Administration - MBA from Mumbai Educational Trust, MET League of Colleges
B.com from Smt Mithibai Motiram Kundnani College of Commerce and Economics 32nd Road Bandra Mumbai 400 050

More Information

Social Presence :

Prographics :

Exp : N/A Location : Maharashtra, India Job Level : N/A Designation : Customer Success Manager at Zaggle
URL has been copied!

Insights For Selling To Shuneza

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Focus on immediate action-items rather than the larger goals
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shuneza is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Shuneza

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Shuneza move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Shuneza take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Shuneza

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.