Shyam Chowdary Uppalapati

Evaluator
DISC Type : csd

Senior Regional Director - Global Enterprise Delivery & Customer Success at HCLTech

San Jose, California, United States

Overview

Shyam is a Senior Regional Director at HCLTech, leading global enterprise delivery and customer success for HiTech manufacturing clients. With over 20 years in IT, he excels in application development, support, and P&L management, building and scaling global teams.

He is enthusiastic about continuous learning, recently earning badges in GitHub Advanced Security and using GitHub Copilot with Python and JavaScript. He also engages with industry events like Salesforces Dreamforce.

People often call him diligent in establishing strong vendor relationships and effective in setting up team processes.

Personality Overview

Thorough Evaluator

Hard To Convince

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Application Development
As Senior Regional Director, he manages delivery for application development for HiTech manufacturing clients at HCLTech.
Customer Success
His current role at HCLTech and previous role at USEReady focused on customer success and managing client engagements.
Digital Transformation
Previously at USEReady, he led teams focused on expanding into digital transformations for clients.

Media Appearances

Shyam has no verified media appearances

Work History

8-2021
Senior Regional Director - Global Enterprise Delivery & Customer Success at HCLTech
6-2020 - 2-2021
Regional Vice President - Customer Success at USEReady
1-2013 - 5-2020
Director / Relationship Manager / Engineering Delivery , TMT West coast at Virtusa
7-2011 - 12-2012
Director - Software Engineering & Offshore Operations at Apollo Education Group
10-2010 - 7-2011
Senior Manager at Keane Inc ( an NTT Data company)

Education

Bachelor of Engineering (B.Eng.) from Doctor Babasaheb Ambedkar Marathwada University
Pre-University Course from Sri Sathya Sai Institute of Higher Learning

More Information

Social Presence :

Prographics :

Exp : 33 Location : San Jose, California, United States Job Level : Senior Designation : Senior Regional Director - Global Enterprise Delivery & Customer Success at HCLTech
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Insights For Selling To Shyam Chowdary

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shyam Chowdary is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Shyam Chowdary

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Shyam Chowdary move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Shyam Chowdary take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Shyam Chowdary

Personality Compatibility


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