Sivakumar Selvaraj

Questioner
DISC Type : c

Salesforce Business Analyst at Cognizant

Chennai, Tamil Nadu, India

Overview

Sivakumar is a Salesforce Business Analyst at Cognizant with experience as a Senior Supply Chain Analyst at Flex. He specializes in designing solutions by customizing Salesforce objects and performing detailed business and technical analysis. He actively enhances his skills, having recently earned his Salesforce Service Cloud Consultant and Agentforce Specialist certifications.

While his professional focus is on technology and business analysis, he shows a keen interest in the healthcare technology sector, following major industry players like GE HealthCare and Philips.

He has a strong personal drive for continuous learning, consistently celebrating new Salesforce certifications as personal and professional milestones.

Personality Overview

Price-Sensitive

Not Easily Convinced

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  It is quite likely of them to ask for pricing or other concessions. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Salesforce Certifications
Frequently posts about achieving new Salesforce milestones, including the Service Cloud Consultant and Agentforce Specialist certifications, indicating a focus on continuous learning.
Business Analysis
His roles involve working closely with sales teams to perform detailed analysis of business and technical requirements to design custom SFDC solutions.
Supply Chain Tech
Previously worked as a Senior Supply Chain Analyst at Flex, where he was responsible for driving Electronic Data Interchange (EDI) operations.

Media Appearances

Sivakumar has no verified media appearances

Work History

3-2022
Salesforce Business Analyst at Cognizant
1-2012 - 3-2022
Senior Supply Chain Analyst at Flex

Education

Sivakumar has no verified education history

More Information

Social Presence :

Prographics :

Exp : 14 Location : Chennai, Tamil Nadu, India Job Level : Middle Designation : Salesforce Business Analyst at Cognizant
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Insights For Selling To Sivakumar

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sivakumar is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Sivakumar

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Sivakumar move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Sivakumar take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Sivakumar

Personality Compatibility


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