Smita Jain

Examiner
DISC Type : sc

National Head HR & CSR at PNB Housing Finance Limited

Mumbai, Maharashtra, India

Overview

Smita is the National Head of HR & CSR at PNB Housing Finance Limited, with deep expertise in talent management, organizational design, and employee engagement. Colleagues describe her as methodical, organized, and a standout HR leader with a history of driving innovation.

She is a strong proponent of value-based organizational culture and is enthusiastic about diversity, equity, and inclusion initiatives. Smita enjoys organizing events that bring colleagues together and boost morale, highlighting her focus on a positive work environment.

She is a Certified Assessor on the Assessment Centre Approach to Competency Mapping from the prestigious XLRI Jamshedpur.

Personality Overview

Tough To Convince

Late Adopter

Process Oriented

They tend to have clarity about their needs and constraints, and are unlikely to over-promise.  They do not like taking risks at all and go for proven options in the end. Being observant comes to them naturally.

Topics They Care About

ESG & CSR
Her current role as National Head of HR & CSR and her professional headline explicitly highlight her focus on Sustainability, ESG, and Corporate Social Responsibility.
Talent Management
A core skill mentioned throughout her career, with senior roles focused on talent acquisition, management, and development at several major financial institutions.
Organizational Culture
She has posted about the importance of weaving a "tapestry of value based organization culture, " indicating a passion for creating positive and principled work environments.

Media Appearances

Smita has no verified media appearances

Work History

3-2025
National Head HR & CSR at PNB Housing Finance Limited
Magma HDI General Insurance Company Limited at Full-time
8-2018 - 1-2022
Lead - Talent Management, Learning & Development & Organization Effectiveness at Aditya Birla Finance Limited
1-2018 - 8-2018
Head Behavioral Training - Associate Director at IDFC Bank
11-2013 - 12-2017
Head Behavioural Training at DCB Bank

Education

2018 - 2018
Certified Assessor on Assessment Centre Approach to Competency Mapping from XLRI Jamshedpur
2009 - 2012
Masters in Human Resource management from Jamnalal Bajaj Institute of Management Studies

More Information

Social Presence :

Prographics :

Exp : 8 Location : Mumbai, Maharashtra, India Job Level : N/A Designation : National Head HR & CSR at PNB Housing Finance Limited
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Insights For Selling To Smita

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Smita is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Smita

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Smita move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Smita take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Smita

Personality Compatibility


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