Sofia Barbosa in

Sofia Barbosa

Commander · DISC type D
SVP, Chief Customer Officer at BMC Software
📍 Lisbon, Lisbon, Portugal

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
25 Years
Current Role
SVP, Chief Customer Officer
Job Level
Leadership
Location
Lisbon, Lisbon, Portugal
Personality Overview

How Sofia shows up

Impact-Driven
Candid & Clear
Very Quick

More than the product, they care about the effectiveness of the product. They respond well to strong and respectful communication. They are not focused on building rapport and relationships.

Priorities

Topics Sofia cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

3-2025
SVP, Chief Customer Officer
BMC Software
1-2024 - 4-2025
Global VP Customer Success Management and Support
BMC Software
3-2023 - 1-2024
Vice President Worldwide Delivery Services
BMC Software
3-2019 - 3-2023
Global Vice President Professional Services
OutSystems
7-2015 - 3-2019
Head of Portugal Global Delivery Centre Head of Service Desks, Integration and Service Management
Fujitsu Global
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2019 - 2019
Advanced Management Program
Northwestern University - Kellogg School of Management
2019 - 2019
Advanced Management Program (AMP)
Universidade Católica Portuguesa
2004 - 2005
Pos-Graduation
IPAM
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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