Somer Morton in

Somer Morton

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Customer Success Manager, Midmarket at Highspot
📍 Toronto, Ontario, Canada

Somer is a Customer Success Manager at Highspot, specializing in helping sales teams enhance revenue by optimizing content and training. With a background in credit and project management where she digitized workflows, she holds a Bachelor of Applied Science from Deakin University.

After taking a career break for full-time parenting, Somer re-entered the tech world with a passion for learning. She is an avid consumer of books on skill development and tactical advice, constantly seeking to improve her expertise and apply new knowledge.

She believes Customer Success Managers are essentially "selling from the inside out" by delivering value to create organic demand for a sale.

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Experience
9 Years
Current Role
Customer Success Manager, Midmarket
Job Level
Middle
Location
Toronto, Ontario, Canada
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Somer cares about

AI in Customer Success
Actively discusses and analyzes the state of AI within the CS field, engaging with industry leaders on its practical applications and future.
Sales Enablement
Focuses on aligning content, training, and buyer engagement to help sales teams improve performance and win larger deals more efficiently.
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Career

Work history

1-2026
Customer Success Manager, Midmarket
Highspot
7-2024 - 1-2026
Customer Success Manager, Downmarket
Highspot
2-2024 - 6-2024
Full-time parenting
Career Break
8-2022 - 1-2024
Credit & Project Manager
AUTO ONE GROUP
9-2020 - 8-2022
Credit Analyst
AUTO ONE GROUP
In the press

Media appearances

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Education
Bachelor of Applied Science - BASc
Deakin University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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