Stéphanie Fautsch Zertuche

Observer
DISC Type : ci

Product Manager Sr at Rappi

Mexico City, Mexico

Overview

Stéphanie is a Senior Product Manager at Rappi, leading the global Retail & Turbo User App. With a background in data-driven category development at Metro Inc. and a trilingual degree from HEC Montréal, she specializes in overseeing product lifecycles and aligning user-focused initiatives with business goals. Colleagues describe her as collaborative, structured, and reliable.

She holds a Trilingual Bachelor’s Degree from HEC Montréal.

Personality Overview

Assertive

Curious

Example Seeker

They ask a lot of questions and rely heavily on information and collaterals.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Product Lifecycle
Her roles at both Rappi and Casai have involved overseeing the entire product lifecycle, from roadmap definition and feature prioritization to execution.
Data-Driven Strategy
Her experience at Metro Inc. was heavily data-driven, using insights from A. C. Nielsen and Dunnhumby, complemented by a certification in Data Fluency.
User-Centric Design
She focuses on leveraging user feedback and market trends to drive product enhancements and align user-focused initiatives with business objectives.

Media Appearances

Stéphanie has no verified media appearances

Work History

8-2024 - 1-2026
Product Manager Sr at Rappi
1-2023 - 8-2024
Product Manager at Rappi
10-2021 - 9-2022
Web Product Manager at Casai
11-2018 - 8-2021
Chief merchandising and category development (Super C) at Metro Inc.
7-2017 - 11-2018
Negociator assistant (Central procurement) at Metro Inc.

Education

2012 - 2015
Trilingual Bachelor’s Degree from HEC Montréal
2008 - 2012
Associate’s Degree from CEGEP - John Abbott College

More Information

Social Presence :

Prographics :

Exp : 18 Location : Mexico City, Mexico Job Level : N/A Designation : Product Manager Sr at Rappi
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Insights For Selling To Stéphanie

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Ask them questions to understand their needs better while staying affable
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stéphanie is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Stéphanie

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Stéphanie move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Stéphanie take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Stéphanie

Personality Compatibility


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