Stacey Gabbard is the Vice President of Customer Operations at AEP, overseeing daily business functions like call centers, digital channels, and billing. A graduate of The University of Tulsa with an MBA, his career at AEP includes leading major technology integrations.
He is focused on recognizing employees who serve as the face of the company and is actively involved in building his team by recruiting for key roles like functional systems analysts and business architects to support AEPs diverse markets.
He led the business side for AEP’s comprehensive Customer Information System (CIS) replacement initiative.
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