Stella Dacy

Critic
DISC Type : C

Training Program Manager, Trust & Safety at YouTube

San Francisco, California, United States

Overview

Stella is a Training Program Manager at YouTubes Trust & Safety division. She specializes in implementing universal design in training for global audiences, simplifying complex topics through learner-centric strategies. Her background includes roles in global customer education, accessibility management, and she holds a Bachelor of Science from San Diego State University.

Outside of her core role, Stella is a vocal advocate for diversity and inclusion within the technology sector. She actively promotes and celebrates initiatives for women and the Latinx community, reflecting a deep commitment to social responsibility and fostering a more equitable industry for all.

Unique fact: Stella previously worked as an Accessibility Manager, where she led cross-functional teams to implement policy changes optimizing organizational processes for accessibility.

Personality Overview

Precise

Critic

Information Seeker

It is very likely that they will negotiate pricing or other important terms.  They enjoy working alone and do not rely on others very often. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Accessible Learning Design
Her introduction highlights skills in "universal design in training" and she has previous experience as an Accessibility Manager, focusing on optimizing processes for accessibility.
Global Training Programs
Manages training programs for a global audience at YouTube and previously held a similar role at Revinate, showcasing expertise in scalable customer education solutions.
Trust & Safety
Her current role is within YouTube's Trust & Safety team, indicating a focus on creating safe online environments through effective training and content policies.

Media Appearances

Stella has no verified media appearances

Work History

1-2020
Training Program Manager, Trust & Safety at YouTube
12-2017 - 1-2020
Global Training Programs Manager at Revinate
2-2011 - 12-2017
Accessibility Manager, Military Specialization at Academy of Art University
11-2010 - 2-2011
WEX Supervisor / Immediate Needs Managing Administrator at County of San Diego
6-2010 - 9-2010
Case Manager at Fidelity Debt Solutions

Education

2007 - 2010
Bachelor of Science - BS from San Diego State University
2002 - 2006
Associate of Arts and Sciences - AAS from Palomar College

More Information

Social Presence :

Prographics :

Exp : 16 Location : San Francisco, California, United States Job Level : Middle Designation : Training Program Manager, Trust & Safety at YouTube
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Insights For Selling To Stella

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t rush them till they have clearly gotten all the necessary information
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stella is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Stella

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Stella move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Stella take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Stella

Personality Compatibility


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