Stephanie Duggan MD, FACEP, FAAPL, CPE

Questioner
DISC Type : c

Chief Clinical Officer at SSM Health

Saginaw, Michigan, United States

Overview

Dr. Stephanie Duggan is the Chief Clinical Officer at SSM Health, where she leads the organizations clinical strategy and its transformation to a value-based care model. A board-certified emergency physician with a Doctor of Medicine from Wayne State University, she previously held CEO and CMO roles at Ascension.

Outside of her executive role, she is married with three children and enjoys spending time with her family. Her personal hobbies include riding horses and playing tennis. She also actively participates in community and philanthropic events that support healthcare initiatives.

Unique fact: Dr. Duggan holds a Bachelor of Arts degree in both Biology and Religion, reflecting a long-standing intersection of her scientific and faith-based interests.

Personality Overview

Value Seeker

Not Easily Convinced

Price-Sensitive

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Value-Based Care
Her primary professional focus at SSM Health is transitioning the system to value-based care, a topic she is passionate about and frequently discusses in interviews.
Rural Healthcare
She has publicly shared her concerns about the challenges facing rural hospitals and advocates for better access to care in these communities.
Catholic Social Teaching
She advises fellow Catholic health practitioners to lean into Catholic social teaching and respect every human being, indicating it's a core personal and professional value.

Media Appearances

Duggan describes why SSM Health is a leader in value-based care. Featured in SSM Health

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SSM Health Chief Clinical Officer Stephanie Duggan spoke to OSV .... Featured in Instagram

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The Exec: How SSM Health is Succeeding in Value-Based Care. Featured in HealthLeaders Media

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Work History

11-2023
Chief Clinical Officer at SSM Health
2018 - 11-2023
Regional President & CEO at Ascension
2016 - 2018
Chief Clinical Officer at Ascension
2012 - 2016
Chief Medical Officer at Ascension
2011 - 2016
Emergency Medicine Physician at Ascension

Education

1990 - 1994
Doctor of Medicine - MD from Wayne State University School of Medicine
1987 - 1989
Bachelor of Arts - BA from Hope College

More Information

Social Presence :

Prographics :

Exp : 29 Location : Saginaw, Michigan, United States Job Level : Leadership Designation : Chief Clinical Officer at SSM Health
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Insights For Selling To Stephanie

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • If you have a lower priced product compared to the competition, call out the same
  • Share as much information as possible regarding your product

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephanie is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Stephanie

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Stephanie move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Stephanie take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Stephanie

Personality Compatibility


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