Stephanie Franklin (she/her/hers)

Balancer
DISC Type : S

Senior Vice President & Chief Human Resources Officer, Vertex Pharmaceuticals at Vertex Pharmaceuticals

Boston, Massachusetts, United States

Overview

Stephanie is a results-oriented HR executive with over 20 years of experience across biotech, healthcare, and consumer products. As CHRO at Vertex, she leads global HR strategy, drawing on her education from Western Kentucky University and Harvard Business School. People who have worked with her describe her as creative, strategic, and an exceptional business partner.

Deeply committed to community service, Stephanie is the Board Chair for the Boston-Manchester March of Dimes and President of the Human Resources Leadership Forum. She is passionate about womens advancement, having co-founded the P&G Boston Women’s Network, and volunteers to support STEAM education for students.

Growing up on a farm in Kentucky shaped her pragmatic, problem-solving leadership style.

Personality Overview

Process-Oriented

Empathetic

Formal Mannered

They are willing to make long-term decisions.  They are courteous and respectful but practical. They like following the process even if it takes time to reach any conclusion.

Topics They Care About

Employee Wellbeing
Spearheads initiatives for benefits and career development, and recently spoke publicly about the importance of women's health benefits in creating a supportive culture.
Company Culture
Frequently posts about Vertex's award-winning culture, stating it's the "foundation of everything we do" and a key focus of her leadership team.
Career Development
Passionate about investing in employees, she highlights Vertex's recognition as a top company for career growth and its focus on internal learning and development.

Media Appearances

Episode 26 – Stephanie Franklin – Vertex Pharmaceuticals. Featured in Essex Partners (Podcast Transcript)

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Stephanie Franklin - Senior VP & Chief Human Resources Officer at Vertex Pharmaceuticals. Featured in ZoomInfo

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Work History

8-2017
Senior Vice President & Chief Human Resources Officer, Vertex Pharmaceuticals at Vertex Pharmaceuticals
7-2014 - 8-2017
Senior Vice President, Global Human Resources at Nuance Communications
8-2011 - 7-2014
Vice President, Talent & Integrated HR Solutions at Blue Cross Blue Shield of Massachusetts
10-1999 - 8-2011
Assoc Director, HR - Western Europe Beauty & Grooming (Geneva) at Procter & Gamble
1996 - 1999
Assistant Manager Human Resources at Sara Lee Corporation

Education

MA/BA from Western Kentucky University
Executive Certificate in HR Leadership from Cornell University
Advanced Management Program from Harvard Business School

More Information

Social Presence :

Prographics :

Exp : 32 Location : Boston, Massachusetts, United States Job Level : Leadership Designation : Senior Vice President & Chief Human Resources Officer, Vertex Pharmaceuticals at Vertex Pharmaceuticals
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Insights For Selling To Stephanie

During A Call Or A Meeting

DO's

  • Encourage them to invite other key stakeholders for discussions
  • Be very observant about how they perceive the risk in the decision
  • Unless they are the decision maker, bring other stakeholders into the process early

DONT's

  • Don’t brush off their concerns, their comfort with you will go down
  • Skip mentioning details that are confusing
  • Don’t push them for a no, take the lack of yes as a no after a certain point

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephanie is

  • Low-risk, adoption by others and strong collaterals matter the most to them.
  • Will you ever get a clear answer from Stephanie

  • They never refuse directly, they push out the decisions or just go quiet.

Insights For Deal Planning

    How fast (or slow) will Stephanie move?

  • They can be some of the slowest decision makers.
  • Can Stephanie take some risk or not?

  • They have no risk-appetite and prefer to take safe decisions.

You And Stephanie

Personality Compatibility


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