Stephanie Topp

Examiner
DISC Type : sc

Client Success Manager at RentVision

Lincoln, Nebraska, United States

Overview

Stephanie Topp is a Client Success Manager at RentVision, where she supports multi-family clients with digital marketing and revenue management. She focuses on analyzing campaign performance and building strong partnerships to drive occupancy and revenue growth. She holds certifications in Digital Marketing and Google Analytics.

Passionate about helping others grow, Stephanie thrives in collaborative environments that value teamwork and learning. Her professional approach is centered on creating positive experiences for both clients and internal teams, ensuring everyone involved succeeds. Her background includes extensive experience in customer success management.

Before entering the corporate world, Stephanie was a licensed cosmetologist and a cosmetology instructor.

Personality Overview

Tough To Convince

Process Oriented

Late Adopter

They are quite aware of their needs and limitations, so they are unlikely to over-promise.  Being observant comes to them naturally. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Client Partnerships
Her headline emphasizes building lasting partnerships through trust, collaboration, and value-driven solutions to help clients achieve their goals.
Digital Marketing
She holds certifications in Digital Marketing Science and Google Ads Search, applying these skills to optimize campaigns for her multi-family clients.
Revenue Management
A core part of her role is providing revenue management support, analyzing performance, and offering insights to drive client growth.

Media Appearances

Stephanie has no verified media appearances

Work History

3-2023
Client Success Manager at RentVision
5-2022 - 3-2023
Director of Customer Success at Nebraska Book Company, Inc.
10-2021 - 5-2022
Customer Success Manager at Nebraska Book Company, Inc.
8-2020 - 10-2021
Guest Experience Team Lead at Nebraska Book Company, Inc.
11-2018 - 8-2020
Guest Experience Coordinator at Nebraska Book Company, Inc.

Education

2013 - 2014
Cosmetologist from College of Hair Design-East Campus
2016 - 2016
Cosmetology instructor from Paul mitchell the school lincoln

More Information

Social Presence :

Prographics :

Exp : 10 Location : Lincoln, Nebraska, United States Job Level : Middle Designation : Client Success Manager at RentVision
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Insights For Selling To Stephanie

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Be firm in your communication and stay in control

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephanie is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Stephanie

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Stephanie move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Stephanie take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Stephanie

Personality Compatibility


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