Stephen Berlin BSc, CIP, CRM, CSSGB

Enigma
DISC Type : dci

Manager, Claims - Auto Technical Strategy at Wawanesa Insurance

Greater Toronto Area, Canada

Overview

Stephen has no verified overview

Personality Overview

Challenger

Hard To Convince

Friendly Yet Blunt

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

Stephen has no verified topics they care about

Media Appearances

Stephen has no verified media appearances

Work History

10-2022
Manager, Claims - Auto Technical Strategy at Wawanesa Insurance
4-2021 - 10-2022
Manager, Claims - Auto Physical Damage at Wawanesa Insurance
8-2017 - 4-2021
Claims Supervisor at Wawanesa Insurance
1-2006 - 10-2017
Senior Motorcycle Safety Instructor at Rider Training Institute
1-2009 - 6-2016
Operations Coordinator, Technical Advisor at AudioConexus Inc.

Education

2013 - 2015
Education details unavailable from The Risk Management Institute
2012 - 2015
CIP from Insurance Institute of Canada

More Information

Social Presence :

Prographics :

Exp : 19 Location : Greater Toronto Area, Canada Job Level : Middle Designation : Manager, Claims - Auto Technical Strategy at Wawanesa Insurance
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Insights For Selling To Stephen

During A Call Or A Meeting

DO's

  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Build rapport slwly without rushing, it will come handy to handle hard questions later

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephen is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Stephen

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Stephen move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Stephen take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Stephen

Personality Compatibility


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