Stephen Muscat

Pioneer
DISC Type : DSI

Leader, Talent Acquisition Toronto Pearson International Airport at Greater Toronto Airports Authority

Toronto, Ontario, Canada

Overview

Stephen Muscat is a forward-thinking global talent leader at the Greater Toronto Airports Authority, specializing in workforce planning, RPO, and organizational transformation. An alumnus of the University of Guelph, he has a proven record of scaling HR strategies at major firms like Altus Group and LifeWorks. Colleagues describe him as visionary, inspiring, and charismatic.

Outside of his professional sphere, Stephen is an aviation enthusiast, an interest that aligns with his current role at Toronto Pearson International Airport. He is motivated by working for organizations that are focused on improving peoples lives, reflecting a strong sense of purpose in his career choices.

He is a sought-after speaker, presenting on topics like attracting top talent at major industry events such as the HRO Today Talent Acquisition Summit.

Personality Overview

Dynamic But Sincere

Decisive But Friendly

Friendly But Fast

They have the unique ability to win both love and respect from their team (or outsiders)  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product

Topics They Care About

Global Talent Strategy
He architects and scales enterprise-wide HR strategies to build diverse, future-ready workforces for global organizations.
RPO Expertise
Identifies as a Recruitment Process Outsourcing (RPO) expert, overseeing partners to drive strategic hiring and operational efficiency.
Employee Value Proposition
A frequent speaker on the importance of rethinking an organization's Employee Value Proposition (EVP) to attract top talent in competitive markets.

Media Appearances

Stephen has no verified media appearances

Work History

Leader, Talent Acquisition Toronto Pearson International Airport at Greater Toronto Airports Authority
Vice President Human Resources Global Talent Acquisition at Altus Group
Vice President Human Resources Global Talent Acquisition at LifeWorks (acquise par TELUS Santé | acquired by TELUS Health)
AVP Human Resources Talent Acquisition and HR Business Partner at Sears Canada
Area Manager at Drake International

Education

Bachelor of Commerce - Honours from University of Guelph

More Information

Social Presence :

Prographics :

Exp : N/A Location : Toronto, Ontario, Canada Job Level : Senior Designation : Leader, Talent Acquisition Toronto Pearson International Airport at Greater Toronto Airports Authority
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Insights For Selling To Stephen

During A Call Or A Meeting

DO's

  • Showcase existing customers and use case-studies to grab their attention
  • During followups, use calls or text if needed, they should be fine
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t hesitate from asking questions or pushing them, but take a formal approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephen is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Stephen

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Stephen move?

  • They are generally fast movers and can take quick decisions
  • Can Stephen take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Stephen

Personality Compatibility


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