Stephen Perks
Customer Operations Manger at South Staffs Water
📍 West Midlands, England, United Kingdom
Stephen Perks is the Customer Operations Manager at South Staffs Water, a company he has been with since 2014. He has progressed through multiple customer-focused roles, specializing in customer experience transformation, operational management, and digital strategy to enhance customer journeys.
He has been promoted four times within South Staffs Water, demonstrating a significant career progression focused on improving customer experience in the water utility sector.
Read the full overview →Experience
43 Years
Current Role
Customer Operations Manger
Location
West Midlands, England, United Kingdom
Personality Overview
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Priorities
Topics Stephen cares about
Customer Experience (CX)
His career progression has been centered around enhancing customer service, holding titles like Customer Experience Manager and CX Transformation Manager.
Operational Management
In his current role, he is responsible for overseeing the customer operations team to meet performance and regulatory targets.
Career
Work history
8-1982
Customer Operations Manger
South Staffs Water
In the press
Media appearances
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Education
Stephen has no verified education history
Social presence
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