Stephen Walker

Collaborator
DISC Type : is

Web Communication Lead at Department of Veterans Affairs

Falling Waters, West Virginia, United States

Overview

Stephen is a seasoned digital communications leader with over 20 years of experience, currently serving as the Web Communication Lead at the Department of Veterans Affairs. An Air Force veteran, he specializes in delivering accessible, mission-driven WordPress solutions for government and military sectors.

Guided by a Service Before Self philosophy, Stephen is dedicated to exceptional customer service and operational excellence. He has recently indicated an openness to exploring new career opportunities where he can apply his extensive skills in web management and development to a new organization.

Unique fact: Stephen is a former Russian Interpreter who served as a Chemical Weapons Escort and Inspector.

Personality Overview

Consensus Builder

Good Listener

Appreciative

Win-win scenarios can appeal strongly to them.  They are more likely to go for proven solutions. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.

Topics They Care About

Advanced WordPress
Leads management of over 50 enterprise sites, specializing in Bricks Builder, Avada, and custom theme and plugin integrations.
Web Accessibility
He is a recognized accessibility champion at the Department of Veterans Affairs, committed to creating inclusive digital experiences for everyone.
Mission-Driven Work
His career in the U. S. Air Force and the Department of Veterans Affairs reflects a strong commitment to service-oriented roles.

Media Appearances

Stephen has no verified media appearances

Work History

1-2017
Web Communication Lead at Department of Veterans Affairs
8-2011 - 2-2018
IT Specialist at Department of Veterans Affairs
6-2003 - 8-2011
Team Chief USAF Biomedical Maintenance Program at US Air Force
7-1996 - 2-2002
Biomedical Maintenance Technician at US Air Force
7-1992 - 7-1996
Russian Interpreter/Chemical Weapons Escort and Inspector at On-Site Inspection Agency

Education

1992 - 1992
Associate of Arts and Sciences - AAS from Community College of the Air Force

More Information

Social Presence :

Prographics :

Exp : 35 Location : Falling Waters, West Virginia, United States Job Level : Senior Designation : Web Communication Lead at Department of Veterans Affairs
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Insights For Selling To Stephen

During A Call Or A Meeting

DO's

  • Use phrases like ‘trust me when’, ‘your team will love’ etc.
  • If possible, involve their colleagues in the sales process
  • Show them how they look good by making this decision

DONT's

  • Don’t ask too many questions that sound too dry and objective
  • Avoid unnecessary confrontation if it arises incidentally
  • Don’t give the impression of being unproven or risky

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephen is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from Stephen

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Stephen move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can Stephen take some risk or not?

  • They are unlikely to take many risks.

You And Stephen

Personality Compatibility


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