Steve Catchick in

Steve Catchick

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Associate Trainer at Infopro Learning inc
📍 Woodley, England, United Kingdom

Steve Catchick is a customer experience strategist, speaker, and coach with over 30 years of experience at companies like IBM. He specializes in improving customer retention and driving profit by developing teams into "Brand Ambassadors. " He is a military veteran, a certified NLP Trainer, and holds the Distinguished Toastmaster award for his public speaking expertise.

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Experience
34 Years
Current Role
Associate Trainer
Location
Woodley, England, United Kingdom
Personality Overview

How Steve shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Steve cares about

Customer Experience
His entire professional focus is on improving customer experience and service to drive retention and profit, referring to it as the one competitive advantage a company controls.
Public Speaking
As a professional speaker, coach, and 'Distinguished Toastmaster, ' he trains others on high-impact communication and presentation skills.
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Career

Work history

5-2021
Associate Trainer
Infopro Learning inc
10-2016 - 12-2017
President - The Professional Speaking Association - Thames Valley Region
The Professional Speaking Association (PSA) - Thames Valley
1-2016
Associate Trainer
Capital Training Ltd
7-2014
Associate Trainer
The In-House Training Company
7-2012 - 7-2013
Division H Governor
Toastmasters International - District 71
In the press

Media appearances

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Education
9-1966 - 7-1969
ONC Electronic Engineering
Army Apprentice College - Arborfield
1961 - 1966
GCE Maths & English
Copland Secondary Modern - Wembley
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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