Steve "D" Deffenbaugh

Examiner
DISC Type : cs

Vice President Great American RV Superstores at RV Industry

Madisonville, Louisiana, United States

Overview

Steve Deffenbaugh is a seasoned dealership leader with over 30 years of experience in the RV and automotive sectors. As Vice President at Great American RV Superstores, he is focused on boosting sales and streamlining operations, leveraging his extensive background in various leadership and ownership roles.

Steve is a decorated U. S. Air Force veteran who served as an Aeromedical Evacuation Specialist and medic during Desert Storm. His distinguished service included roles as an EMT Instructor, Medical Readiness Instructor, and participation in a Presidential Medical Support Team.

Unique fact: He was selected for the Presidential Medical Support Team for former U. S. President Bill Clinton during his time in the Air Force.

Personality Overview

Overcautious

Process Oriented

Status Quo Seeker

The only way to convince them is by showing them examples and ample proof.  Being observant comes to them naturally. They are thorough and always follow a systematic approach.

Topics They Care About

AI in Dealerships
He has actively sought information from his network regarding the successful implementation and performance of AI virtual receptionists in dealership settings.
Organizational Stability
He is a strong proponent of long-term employment, believing that success comes from proving oneself within a great organization rather than frequent job changes.
Dealership Growth
He is focused on strategic hiring to elevate dealership locations into top-producing centers, exemplified by his public recruitment efforts for a Towable Sales Director.

Media Appearances

Steve has no verified media appearances

Work History

2019
Vice President Great American RV Superstores at RV Industry
2005 - 2019
Dealer, Sales Director, GM at RV Industry
1995 - 2005
General Manager, GSM, Sales at Automotive Industry
6-1989 - 9-1995
Aeromedical Evacuation Specialist / Medic at U.S. Air Force

Education

Bachelors of Business Administration Management from American InterContinental University
Organizational Leadership from Community College of the Air Force

More Information

Social Presence :

Prographics :

Exp : 36 Location : Madisonville, Louisiana, United States Job Level : Senior Designation : Vice President Great American RV Superstores at RV Industry
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Insights For Selling To Steve "D"

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steve "D" is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Steve "D"

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Steve "D" move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Steve "D" take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Steve "D"

Personality Compatibility


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