Steve Hendershot

Observer
DISC Type : ic

Retired at Social Security Administration

Burlington, North Carolina, United States

Overview

Steve Hendershot has a background in IT infrastructure management, with experience directing services delivery and overseeing data center operations. He is now retired from the Social Security Administration. He studied Computer Science at Gulf Coast State College and has experience as an independent contractor implementing help desk systems.


His contracting work included creating video merge tags for web-based campaigns.

Personality Overview

Curious

Example Seeker

Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They often ask many questions and rely heavily on information and documentation. They are generally strong communicators and are not easy to convince.

Topics They Care About

Data Center Operations
He was responsible for overhauling operational procedures and managing the relocation of data centers to meet federal standards during his time at Campus Partners.
IT Service Management
As a contractor, he implemented and customized a Web Help Desk product from Solarwinds and trained staff on its use, demonstrating expertise in IT service solutions.
Federal IT Standards
His experience includes bringing underperforming data centers up to federal operating standards, indicating a focus on compliance and high-level operational requirements.

Media Appearances

Steve has no verified media appearances

Work History

7-2017
Retired at Social Security Administration
6-2013 - 6-2017
Independent Contractor at Green Screen Consulting
1-2011 - 5-2013
Director, Services Delivery at Campus Partners

Education

Computer Science from Gulf Coast State College

More Information

Social Presence :

Prographics :

Exp : 14 Location : Burlington, North Carolina, United States Job Level : N/A Designation : Retired at Social Security Administration
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Insights For Selling To Steve

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Invite them for a social do but don’t rely solely on the relationship
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steve is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Steve

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Steve move?

  • They like to analyze well and then make their decisions.
  • Can Steve take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Steve

Personality Compatibility


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