Steve Rowen

Examiner
DISC Type : cs

managing partner at Retail Systems Research (RSR)

Austin, Texas, United States

Overview

Steve Rowen is a Managing Partner at RSR Research, an industry market intelligence firm focused on the business of retail. He is a leading voice on topics including store operations, supply chain, and inventory management, drawing from his B. S. in Business Administration from the University of Maine.

Outside of his direct research, Steve is an active participant in the broader retail technology community. He frequently engages in industry events and webinars, collaborating with partners to discuss emerging trends and solutions that address retailer challenges.

He is currently working on a new research report for retailers, with the working title "Chaos! ", exploring the intense pressures in the current market.

Personality Overview

Unexpressive

Tough To Convince

Process Oriented

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They tend to have clarity about their needs and constraints, and are unlikely to over-promise. Being observant comes to them naturally.

Topics They Care About

In-Store Technology
He co-hosts webinars and writes reports on leveraging in-store technology, not as a cure-all, but as a strategic tool for retailers to gain a competitive advantage.
Retailer Challenges
His research focuses on the real-world operational pressures retailers face, analyzing data on their current state of business to provide actionable insights.
Data-Driven Insights
He consistently emphasizes using fresh data to understand the retail landscape, often teasing new data points from RSR's latest research projects.

Media Appearances

Steve has no verified media appearances

Work History

6-2007
managing partner at Retail Systems Research (RSR)

Education

Education details unavailable from university of maine

More Information

Social Presence :

Prographics :

Exp : 18 Location : Austin, Texas, United States Job Level : N/A Designation : managing partner at Retail Systems Research (RSR)
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Insights For Selling To Steve

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steve is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Steve

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Steve move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Steve take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Steve

Personality Compatibility


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