Steve Talbot

Energizer
DISC Type : I

Chief Operating Officer at The Pools

United Kingdom

Overview

As Chief Operating Officer at The Pools, Steve Talbot is a results-driven iGaming executive focused on scaling operations, driving revenue growth, and delivering exceptional customer experiences. With a strong background in CRM, brand marketing, and product development, colleagues describe him as visionary, commercially minded, and innovative.

He is currently spearheading a major business transformation of The Pools, which includes a full brand and product relaunch.

Personality Overview

Enthusiastic

Imaginative

Full Of Energy

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are people oriented, friendly and like creating new connections. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Business Transformation
He is leading the digital transformation and relaunch of The Pools, a process that includes migrating to new technology platforms and introducing a new brand identity.
Strategic Partnerships
Orchestrated a key partnership with platform provider GiG, calling it a "huge milestone" in the company's journey and crucial for its future success.
Customer Experience
His career has a deep focus on CRM, retention, and loyalty, recently integrating a new platform to enhance customer activation and deliver a better omnichannel experience.

Media Appearances

Steve has no verified media appearances

Work History

6-2024
Chief Operating Officer at The Pools
5-2023 - 6-2024
Chief Commercial Officer at The Pools
6-2019 - 5-2023
Director of Retention & Loyalty at LiveScore Group
2-2016 - 6-2019
Head of Marketing at 188BET
2-2015 - 2-2016
Product Director at Travel Republic

Education

1997 - 1999
Education details unavailable from University of Surrey

More Information

Social Presence :

Prographics :

Exp : 12 Location : United Kingdom Job Level : Leadership Designation : Chief Operating Officer at The Pools
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Insights For Selling To Steve

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Share some stories about how you you have helped people in similar positions succeed
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid cutting into their flow
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steve is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Steve

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Steve move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Steve take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Steve

Personality Compatibility


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