Steven Callanan

Observer
DISC Type : ci

IT Service Desk Supervisor at CBIZ

New York City Metropolitan Area, United States

Overview

Steven has no verified overview

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Steven has no verified topics they care about

Media Appearances

Steven has no verified media appearances

Work History

9-2022
IT Service Desk Supervisor at CBIZ
2-2020 - 9-2022
IT Manager at Friedman LLP
5-2017 - 2-2020
Supervisor - Service Support at Marcum LLP
9-2014 - 5-2017
Desktop Engineer at Marcum LLP
2-2009 - 9-2014
Service Support Technician II at Marcum LLP

Education

1999 - 2000
Business Management from University at Buffalo
1998 - 1999
Communications from New York Institute of Technology

More Information

Social Presence :

Prographics :

Exp : 19 Location : New York City Metropolitan Area, United States Job Level : N/A Designation : IT Service Desk Supervisor at CBIZ
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Insights For Selling To Steven

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Help them realize that there is no personal risk in making this decision
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steven is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Steven

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Steven move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Steven take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Steven

Personality Compatibility


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