Steven Chapman

Go-getter
DISC Type : d

Chief Risk Officer (CRO) at Tyro Payments

Greater Sydney Area, Australia

Overview

Steven is a Chartered Management Accountant (CIMA) and Certified Information Systems Auditor (CISA) serving as the Chief Risk Officer at Tyro Payments. His expertise spans risk, audit, and security across finance, construction, and retail. People often describe him as pragmatic, innovative, and commercially-minded.


He has a knack for simplifying complex concepts and pitching messages effectively to diverse audiences, from boards to frontline employees.

Personality Overview

Decisive

Vision Oriented

Self-Confident

They respond well to confident salespeople.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Pragmatic Risk Management
Described as taking a balanced and pragmatic view when managing risk in complex and agile environments, backed by strong commercial acumen from non-audit roles.
Operational Assurance
He is recognized for having significantly lifted the operational assurance capability in a previous role, highlighting a key area of his audit expertise.
Effective Team Leadership
Currently leads a team of 50 across risk, compliance, legal, security, and data, and is commended by past colleagues as an effective team builder and supportive manager.

Media Appearances

Steve Chapman, Tyro Payments Limited: Profile and Biography - Bloomberg Markets. Featured in Bloomberg

See Now

Work History

6-2021
Chief Risk Officer (CRO) at Tyro Payments
2019 - 6-2021
Head of Audit at Tyro Payments
2018 - 3-2019
Transformation & Project Risk at QBE Insurance
11-2016 - 12-2017
Technology Governance, Performance and Risk Orchestration at IAG
10-2015 - 1-2016
Senior Manager, Product Development and Innovation at IAG

Education

2005 - 2008
Education details unavailable from The Chartered Institute of Management Accountants
2012 - 2012
Education details unavailable from CISA - Certified Information Systems Auditor

More Information

Social Presence :

Prographics :

Exp : 23 Location : Greater Sydney Area, Australia Job Level : Leadership Designation : Chief Risk Officer (CRO) at Tyro Payments
URL has been copied!

Insights For Selling To Steven

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Highlight the competitive differentiation of your product
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Avoid repeating yourself or making generalizations
  • Do not give up if they are not convinced, try again with a different approach
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steven is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Steven

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Steven move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Steven take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Steven

Personality Compatibility


Other Tyro Payments Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.