Steven Miles

Evaluator
DISC Type : dsc

President at Miles Scientific (previously Analtech)

Newark, Delaware, United States

Overview

Steven Miles is the President of Miles Scientific, the company he acquired in 2015 after working there since college. With a background in Chemistry from the University of Delaware and a Lean Six Sigma Green Belt, he leads the only US-based manufacturer of Thin Layer Chromatography plates.

Colleagues and clients describe him as a creative and respectful businessman, known for his commitment to hard work, fair play, and treating others with respect. He fosters a family-like team environment within his company.

After working his way up through various roles, he purchased the company he had been with since his college years.

Personality Overview

Quality Focused

Hard To Convince

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Thin Layer Chromatography
As President of Miles Scientific, he leads the only US-based manufacturer of TLC plates, continuing a legacy that began with the first commercial plates in 1961.
Entrepreneurial Leadership
He has a unique journey of working his way up from an entry-level position to eventually acquiring the company, demonstrating a passion for business ownership and growth.
Customer Relationships
He emphasizes his company's reputation for personalized service and fast delivery. A former vendor described him as a respectful and thoughtful customer.

Media Appearances

Steven has no verified media appearances

Work History

8-2015
President at Miles Scientific (previously Analtech)
General Manager at Analtech, Inc.
Assistant General Manager at Analtech, Inc.
Sales and Marketing Manager at Analtech, Inc.

Education

1982 - 1987
Chemistry from University of Delaware
1980 - 1982
Education details unavailable from William Penn High School

More Information

Social Presence :

Prographics :

Exp : 10 Location : Newark, Delaware, United States Job Level : Senior Designation : President at Miles Scientific (previously Analtech)
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Insights For Selling To Steven

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Showcase how you can impact results but also make sure that you share detailed information too
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steven is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Steven

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Steven move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Steven take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Steven

Personality Compatibility


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