Steven Saunders

Enigma
DISC Type : Icd

Business System Manager at Optum Bank

Saratoga Springs, Utah, United States

Overview

Steven is a Manager of Business Systems Analysts at Optum Bank with a background in Chemical Engineering from the University of Utah. He has extensive experience as a Supervisor and Business Intelligence Developer, skilled in languages like SQL and VBA. Colleagues describe him as a strong learner who translates customer needs into effective applications.

Based on his interests, Steven follows developments from major software companies like Adobe and SUSE, suggesting an appreciation for both creative tools and open-source enterprise solutions. He has spent his career in the Salt Lake City area, where he also attended university.

While working as a Financial Analyst, he saved a previous employer over $2 million by resolving inventory discrepancies.

Personality Overview

Challenger

Hard To Convince

Persuasive & Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Business Intelligence
He has experience as a BI Developer, creating user-friendly dashboards and reports using tools like SSRS and Tibco Spotfire at JetBlue Airways.
Performance Management
Developed performance management tools and reports specifically tailored for call center environments, demonstrating expertise in operational analytics.
Process Automation
Previously automated user access audits to be performed on monthly, quarterly, and annual schedules, showing an interest in creating efficient systems.

Media Appearances

Steven has no verified media appearances

Work History

6-2022
Business System Manager at Optum Bank
2-2019
Business Analyst at Optum
8-2004 - 8-2018
Senior Analyst at JetBlue Airways
7-2002 - 10-2007
Financial Analyst at J.C. Penney

Education

2014 - 2019
Chemical Engineering from University of Utah
2008 - 2013
Associate's degree from Salt Lake Community College

More Information

Social Presence :

Prographics :

Exp : 22 Location : Saratoga Springs, Utah, United States Job Level : Middle Designation : Business System Manager at Optum Bank
URL has been copied!

Insights For Selling To Steven

During A Call Or A Meeting

DO's

  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steven is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Steven

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Steven move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Steven take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Steven

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.