Stuart Fairbairn

Examiner
DISC Type : cs

Head of IT at Edinburgh Leisure

Greater Edinburgh Area, United Kingdom

Overview

Stuart Fairbairn serves as the Head of IT at Edinburgh Leisure, where he is responsible for all technology operations. A Microsoft Certified Professional, he leads his team in delivering excellent service using a Microsoft-centric environment, with deep expertise in VMWare ESXi and Dell SAN technologies.

Stuart has shown significant dedication to Edinburgh Leisure, having progressed internally from an ICT Support Engineer to his current leadership position.

Personality Overview

Overcautious

Status Quo Seeker

Unexpressive

The only way to convince them is by showing them examples and ample proof.  They are thorough and always follow a systematic approach. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

IT Service Delivery
He focuses on his team delivering "great service to both our internal and external customers" and works closely with third-party suppliers.
Microsoft Ecosystem
As a Microsoft Certified Professional, he oversees an IT environment that is a "predominantly a Microsoft house" for its core server and client applications.
Virtualization & Storage
He has vast experience with VMWare ESXi and Dell SAN systems, highlighting his expertise in modern, efficient IT infrastructure management.

Media Appearances

Stuart has no verified media appearances

Work History

9-2017
Head of IT at Edinburgh Leisure
4-2013 - 9-2017
IT Manager at Edinburgh Leisure
10-2008 - 4-2013
ICT Applications Manager at Edinburgh Leisure
10-2005 - 10-2008
ICT Support Engineer at Edinburgh Leisure
9-1997 - 12-2005
ICT Manager at Edinburgh Leisure

Education

Education details unavailable from Queensferry High School

More Information

Social Presence :

Prographics :

Exp : 28 Location : Greater Edinburgh Area, United Kingdom Job Level : Mid-senior Designation : Head of IT at Edinburgh Leisure
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Insights For Selling To Stuart

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stuart is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Stuart

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Stuart move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Stuart take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Stuart

Personality Compatibility


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