Sumilah Gopalakrishnan

Enthusiast
DISC Type : i

Team Manager - Contingent Workforce Operations at Shell

Malaysia

Overview

Sumilah Gopalakrishnan is a Team Manager at Shell, leading global contingent workforce operations for a contractor population of 1, 800. An AgilePM® certified professional with a degree from Universiti Putra Malaysia, she drives significant value delivery and commercial savings.

She began her career as a Software Engineer before transitioning into IT administration and eventually into her current HR leadership role.

Personality Overview

Consensus Focused

Non-Confrontational

Story Driven

They prefer to build relationships rather than staying totally transactional.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Contingent Workforce Ops
Manages large-scale contingent worker hiring operations across Asia Pacific, Australia, UK, and Europe for Shell, contributing to USD 260 million in annual value.
Vendor Management Systems
Has extensive experience leading the global implementation and enhancement of Vendor Management Systems (VMS), specifically IQN, across dozens of legal entities.
HR Transformation
Her professional headline emphasizes a focus on transforming teams and driving success, indicating a passion for process improvement and operational excellence in HR.

Media Appearances

Sumilah has no verified media appearances

Work History

8-2021
Team Manager - Contingent Workforce Operations at Shell
2-2012 - 7-2021
Project Lead and Process Expert at Shell
4-2010 - 1-2012
Contingent Workforce Services Senior Service Enhancement Analyst at Shell
3-2006 - 3-2007
IT Administrator at IBM
6-2005 - 12-2005
Software Engineer at Brunsfield International Group

Education

2001 - 2004
Bachelor's degree from Universiti Putra Malaysia

More Information

Social Presence :

Prographics :

Exp : 16 Location : Malaysia Job Level : Middle Designation : Team Manager - Contingent Workforce Operations at Shell
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Insights For Selling To Sumilah

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sumilah is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Sumilah

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Sumilah move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Sumilah take some risk or not?

  • They can take some low-probability risks if needed.

You And Sumilah

Personality Compatibility


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