Sumir Kumar

Enthusiast
DISC Type : i

Head of Operations at BetterWay

South Delhi, Delhi, India

Overview

Sumir is an operations and product leader with experience scaling companies in the EdTech and HealthTech sectors. An alumnus of IIT Delhi, his expertise spans product strategy, international market entry, and data-driven decision-making. He has driven growth at organizations like Scaler, BetterWay, and FrontRow.

Sumir demonstrates a strong interest in social impact and entrepreneurship, having served as the President of Enactus at IIT Delhi. This role involved program management and developing projects with a community focus, showcasing early leadership and a passion for creating meaningful change.

During his time at university, Sumir led the Enactus chapter at IIT Delhi as its President, focusing on social entrepreneurship projects.

Personality Overview

Story Driven

Optimistic

Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Building Teams
Actively posted about hiring for key program and operations roles at both Scaler and BetterWay, showing a focus on scaling teams with top talent.
Healthcare Innovation
As Head of Operations at BetterWay, he focused on a tech-driven, clinical platform for chronic issues using evidence-based Ayurveda and designing patient-centric clinics.
Transforming EdTech
His role at Scaler is focused on transforming education for tech professionals, following his experience in online live learning at FrontRow.

Media Appearances

Sumir has no verified media appearances

Work History

10-2023 - 4-2025
Head of Operations at BetterWay
1-2023 - 8-2023
Product Manager, International Business at FrontRow
10-2021 - 12-2022
Product Operations Manager, Online Live Learning at FrontRow
4-2021 - 9-2021
Business Strategy Consultant at Tata 1mg
5-2020 - 6-2021
President at Enactus IIT Delhi

Education

2017 - 2021
Bachelor of Technology - BTech from Indian Institute of Technology, Delhi

More Information

Social Presence :

Prographics :

Exp : 6 Location : South Delhi, Delhi, India Job Level : N/A Designation : Head of Operations at BetterWay
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Insights For Selling To Sumir

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Invite them for a lunch or a drink/coffee
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t be too formal with them, they trust informality more
  • Avoid overloading them with too much information
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sumir is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Sumir

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Sumir move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Sumir take some risk or not?

  • They can take some low-probability risks if needed.

You And Sumir

Personality Compatibility


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