Suraj Sujathan

Examiner
DISC Type : cs

Co-Founder at Epoque Consulting

Chennai, Tamil Nadu, India

Overview

Suraj Sujathan is the Co-Founder of Epoque Consulting, using his 26+ years of experience in hospitality and healthcare to design efficient, human-centered operational systems. A Delhi University graduate, colleagues describe him as sincere, cool-headed, and a smart worker with exceptional leadership skills.

Suraj shows a deep interest in the philosophies behind leadership and organizational health. He often reflects on concepts like calm leadership in chaotic environments and the importance of stable, routine work, suggesting a thoughtful and observant nature beyond his operational focus.

While COO at SIMS Hospital, he spearheaded process automation initiatives that successfully reduced patient wait times by 40%.

Personality Overview

Process Oriented

Overcautious

Tough To Convince

Being observant comes to them naturally.  The only way to convince them is by showing them examples and ample proof. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.

Topics They Care About

Healthcare Operations
He has over a decade of experience managing complex hospital systems, focusing on quality frameworks, digital transformation, and improving the patient experience through operational excellence.
Human-Centered Design
His current focus at Epoque Consulting is building operational systems that are not just efficient and scalable, but are fundamentally designed around the people using them.
Process Transformation
He has a proven track record of implementing process automation across departments like pharmacy and diagnostics to drive significant efficiency gains in complex settings.

Media Appearances

Suraj has no verified media appearances

Work History

1-2026
Co-Founder at Epoque Consulting
4-2024 - 12-2025
Chief Operating Officer at SIMS Hospital (SRM Institutes For Medical Science)
10-2020 - 10-2023
General Manager Operations at Apollo Hospitals
7-2019 - 9-2020
Head Operations - Oman & Africa at Equihealthcare
10-2016 - 6-2019
Manager - Corporate Relation & Insurance BD at Columbia Asia Hospitals Pvt. Ltd.

Education

1999 - 2002
Bachelor's degree from Delhi University
1997 - 1999
Plus Two from XII - AISSCE Sree Narayana Central School

More Information

Social Presence :

Prographics :

Exp : 25 Location : Chennai, Tamil Nadu, India Job Level : Leadership Designation : Co-Founder at Epoque Consulting
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Insights For Selling To Suraj

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Suraj is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Suraj

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Suraj move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Suraj take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Suraj

Personality Compatibility


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