Suresh Ramanathan in

Suresh Ramanathan

Observer · DISC type ci
Vice President, Data & AI at TTEC Digital
📍 Bedford, Massachusetts, United States

As Vice President of Data & AI at TTEC Digital, Suresh leads the creation of AI/ML-powered customer experience solutions. A graduate of the University of Missouri-Columbia, his expertise spans big data analytics, MLOps, and multi-cloud architecture, focusing on deploying scalable applications to enhance customer interactions.

Suresh is focused on using generative AI to turn unstructured customer data into actionable, real-time insights that transform business operations.

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Experience
21 Years
Current Role
Vice President, Data & AI
Job Level
Senior
Location
Bedford, Massachusetts, United States
Personality Overview

How Suresh shows up

Example Seeker
Value Driven
Curious

They are likely to ask many questions and look heavily for supporting information. They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Priorities

Topics Suresh cares about

AI in Customer Experience
His core professional focus is designing and deploying AI/ML solutions to enhance the customer experience (CX) at an enterprise scale.
MLOps Platforms
His career progression at TTEC Digital highlights a deep expertise in building and managing MLOps platforms for efficient model deployment.
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Career

Work history

7-2022
Vice President, Data & AI
TTEC Digital
1-2019 - 7-2022
Executive Director, ML Platforms, Data/ML Engineering
TTEC Digital
1-2017 - 1-2019
Director, ML Platforms, Data/ML Engineering
TTEC Digital
1-2009 - 12-2016
Senior Manager, Data/ML Engineering
TTEC Digital
3-2008 - 12-2008
Senior Programmer Analyst
CVS Health
In the press

Media appearances

Suresh Ramanathan | TTEC Digital. Featured in TTEC Digital (official website)
See now
Suresh Ramanathan, Executive Director of Data Informatics, TTEC Digital. Featured in TTEC.com (author profile)
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Education
2002 - 2004
Master of Science (M.S.)
University of Missouri-Columbia
1998 - 2002
Bachelor of Engineering (B.E.)
University of Madras
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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