As Vice President of Data & AI at TTEC Digital, Suresh leads the creation of AI/ML-powered customer experience solutions. A graduate of the University of Missouri-Columbia, his expertise spans big data analytics, MLOps, and multi-cloud architecture, focusing on deploying scalable applications to enhance customer interactions.
Suresh is focused on using generative AI to turn unstructured customer data into actionable, real-time insights that transform business operations.
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