Suresh Ramanathan in

Suresh Ramanathan

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Vice President, Data & AI at TTEC Digital
📍 Bedford, Massachusetts, United States

As Vice President of Data & AI at TTEC Digital, Suresh leads the creation of AI/ML-powered customer experience solutions. A graduate of the University of Missouri-Columbia, his expertise spans big data analytics, MLOps, and multi-cloud architecture, focusing on deploying scalable applications to enhance customer interactions.

Suresh is focused on using generative AI to turn unstructured customer data into actionable, real-time insights that transform business operations.

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Experience
21 Years
Current Role
Vice President, Data & AI
Job Level
Senior
Location
Bedford, Massachusetts, United States
Personality Overview

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Decision Approach
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Priorities

Topics Suresh cares about

AI in Customer Experience
His core professional focus is designing and deploying AI/ML solutions to enhance the customer experience (CX) at an enterprise scale.
MLOps Platforms
His career progression at TTEC Digital highlights a deep expertise in building and managing MLOps platforms for efficient model deployment.
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Career

Work history

7-2022
Vice President, Data & AI
TTEC Digital
1-2019 - 7-2022
Executive Director, ML Platforms, Data/ML Engineering
TTEC Digital
1-2017 - 1-2019
Director, ML Platforms, Data/ML Engineering
TTEC Digital
1-2009 - 12-2016
Senior Manager, Data/ML Engineering
TTEC Digital
3-2008 - 12-2008
Senior Programmer Analyst
CVS Health
In the press

Media appearances

Suresh Ramanathan | TTEC Digital. Featured in TTEC Digital (official website)
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Suresh Ramanathan, Executive Director of Data Informatics, TTEC Digital. Featured in TTEC.com (author profile)
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Education
2002 - 2004
Master of Science (M.S.)
University of Missouri-Columbia
1998 - 2002
Bachelor of Engineering (B.E.)
University of Madras
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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