Susan Arthur in

Susan Arthur

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Chief Operating Officer at Optum
📍 United States

Susan Arthur is an executive leader in the health tech industry with extensive experience leading multi-billion dollar divisions of global companies like Optum, where she served as COO of OptumInsight. A graduate of Gettysburg College, she is a recognized industry leader who also serves as a board director for multiple public companies, including Rackspace Technology.

Susan has a stated passion for developing future leaders, building meaningful company cultures, and community involvement. This is demonstrated through her long-term service as a board member and past Chairman of the Board for the Make-A-Wish Foundation for the Philadelphia, Delaware & Susquehanna Valley chapter.

She was a contributing member of the World Economic Forums workgroup on the Digital Transformation of Industries in Healthcare.

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Experience
36 Years
Current Role
Chief Operating Officer
Job Level
Leadership
Location
United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Susan cares about

Health Tech
Her executive career is centered in health tech, having held COO and President roles at Optum and board positions at other health-focused organizations.
Corporate Governance
Serves on the boards of public companies like Rackspace Technology, with experience on audit and strategic planning committees.
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Career

Work history

5-2025
Chief Operating Officer
Optum
10-2024 - 5-2025
CEO, Optum Insight, Provider Market & President Optum Global Advantage
Optum
5-2023 - 10-2024
President, Optum Global Advantage
Optum
6-2022 - 11-2023
Board Member, Audit Committee Member
New Relic, Inc.
7-2021 - 5-2023
President & Chief Executive Officer, Chairman of the Board
CareerBuilder
In the press

Media appearances

OptumInsight COO Susan Arthur Joins Rackspace Board of Directors. Featured in ExecutiveBiz
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Former Optum COO returns to lead global solutions. Featured in Becker's Payer
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Education
BA
Gettysburg College
Spanish Language and Literature
El Centro Norteamericano de Estudios Interculturales
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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