Susan Capobianco

Energizer
DISC Type : I

Client Success / Office Manager at Law Offices of Mark E. Lewis & Associates

Irvine, California, United States

Overview

Susan has no verified overview

Personality Overview

Imaginative

Enthusiastic

Big Picture Person

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are friendly, approachable and love to make new connections. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

Susan has no verified topics they care about

Media Appearances

Susan has no verified media appearances

Work History

1-2022
Client Success / Office Manager at Law Offices of Mark E. Lewis & Associates
1-2021 - 2-2023
Major Account Executive at SpectrumVoIP
1-2016 - 1-2021
National Account Manager at Spectrum Enterprise
3-2014 - 6-2015
National Sales Manager at Partners Advantage Insurance Services, LLC
11-2010 - 1-2014
VP, Call Center and Customer Service Desk Manager at Wells Fargo

Education

Organizational Leadership from Brandman University
Business Administration and Management from Dominican University

More Information

Social Presence :

Prographics :

Exp : 30 Location : Irvine, California, United States Job Level : Middle Designation : Client Success / Office Manager at Law Offices of Mark E. Lewis & Associates
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Be friendly and entertaining in your conversation
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid cutting into their flow
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Susan

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Susan take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Susan

Personality Compatibility


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