Susan K. Johnson

Examiner
DISC Type : cs

Retired! at Eversource Energy

Plymouth County, Massachusetts, United States

Overview

Susan has no verified overview

Personality Overview

Unexpressive

Tough To Convince

Status Quo Seeker

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They are quite aware of their needs and limitations, so they are unlikely to over-promise. They are always well-planned and adopt a systematic approach.

Topics They Care About

Susan has no verified topics they care about

Media Appearances

Susan has no verified media appearances

Work History

8-2018
Retired! at Eversource Energy
5-2012
Director, CX Transformation at Eversource Energy

Education

BBA from University of Oklahoma - Price College of Business

More Information

Social Presence :

Prographics :

Exp : 13 Location : Plymouth County, Massachusetts, United States Job Level : Mid-senior Designation : Retired! at Eversource Energy
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Insights For Selling To Susan K.

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan K. is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Susan K.

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Susan K. move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Susan K. take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Susan K.

Personality Compatibility


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