Susan King

Judge
DISC Type : Dc

Senior Vice President Head of IT Portfolio Management at Freedom Mortgage

Mullica Hill, New Jersey, United States

Overview

Susan King is a results-oriented executive with over 20 years in financial services, currently the SVP of IT Portfolio Management at Freedom Mortgage. She specializes in data-driven process optimization and change management to drive business value. Colleagues describe her as strategic, organized, and a thought-provoking leader.



She champions a "roll in, not out" approach to executing digitization and automation initiatives.

Personality Overview

Features Driven

Fast But Wary

Quality Focused

They like to stay in control of the negotiation or defining of the terms.  They do not care very much about building rapport or relationships. They are less concerned about the product and more about its potential impact.

Topics They Care About

IT Portfolio Management
Provides executive oversight of the enterprise IT portfolio, leading investment prioritization, governance, and value realization across product and engineering teams at Freedom Mortgage.
Data-Driven Optimization
Passionate about leveraging data for process optimization to reduce costs, improve the customer experience, and drive revenue growth.
Business Transformation
Acts as an internal consultant, helping business leaders define strategic initiatives and develop roadmaps for delivery by aligning business and IT goals.

Media Appearances

Susan has no verified media appearances

Work History

1-2025
Senior Vice President Head of IT Portfolio Management at Freedom Mortgage
1-2024 - 1-2025
Senior Vice President Product Operations at Freedom Mortgage
5-2021 - 1-2024
Vice President, Digital Delivery Office at Freedom Mortgage
3-2019 - 5-2021
Director, IT Program Management Office at Freedom Mortgage
2018 - 11-2018
Vice President, Business Transformation Team at Radian

Education

1990 - 1994
BA from Loyola University Maryland
MA from West Chester University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 23 Location : Mullica Hill, New Jersey, United States Job Level : Leadership Designation : Senior Vice President Head of IT Portfolio Management at Freedom Mortgage
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Be respectful but crisp
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Don’t be in a rush to invite them for a social meet and greet
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Susan

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • If convinced, they can reach decisions quite fast.
  • Can Susan take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Susan

Personality Compatibility


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