Susan L.

Energizer
DISC Type : I

Senior Director, Product Operations at Alexander Wang LLC

New York, New York, United States

Overview

Susan Liell is the Senior Director of Production Operations & Wovens at Alexander Wang. A graduate of Parsons The New School for Design and DePaul University, she possesses deep expertise in managing the entire production lifecycle for luxury ready-to-wear, from initial development and fittings to factory price negotiation and final shipping.

Personality Overview

Believer

Imaginative

Full Of Energy

They are people oriented, friendly and like creating new connections.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

RTW Production
Her career is centered on managing ready-to-wear production for luxury brands like Alexander Wang and Semsem, overseeing the process from development to delivery.
Product Operations
Holds senior titles in Product Operations, indicating a focus on optimizing the systems and workflow for bringing high-end fashion goods to market.
Luxury Fashion
Her experience at Alexander Wang and interest in brands like The Row highlight a career specialization within the high-end, luxury segment of the fashion industry.

Media Appearances

Susan has no verified media appearances

Work History

4-2024
Senior Director, Product Operations at Alexander Wang LLC
12-2022 - 5-2024
Director of Product Operations - RTW at Alexander Wang LLC
11-2018 - 11-2022
Production Manager - RTW at Alexander Wang LLC
3-2017 - 11-2018
Product Development & Production Manager at ALIX
Director of Production at Semsem LLC

Education

2009 - 2011
A.A.S from Parsons The New School for Design
2002 - 2006
Bachelors of Science from DePaul University

More Information

Social Presence :

Prographics :

Exp : 8 Location : New York, New York, United States Job Level : Senior Designation : Senior Director, Product Operations at Alexander Wang LLC
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Talk about their team and how your product will help them do things better and easier
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Susan

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Susan take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Susan

Personality Compatibility


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