Susan Lan

Critic
DISC Type : C

Senior Engineering Program Manager at Samsara

Taipei–Keelung Metropolitan area, Taiwan

Overview

Susan has no verified overview

Personality Overview

Negotiator

ROI Driven

Information Seeker

They prefer to do logical analysis and value evidence over emotions.  They don’t appreciate bells and whistles unless backed by data. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Susan has no verified topics they care about

Media Appearances

Susan has no verified media appearances

Work History

2-2021 - 4-2025
Senior Engineering Program Manager at Samsara
11-2018 - 2-2021
Assistant Product Manager at MOXA
7-2012 - 10-2018
Engineering Product Manager at NETGEAR
8-2009 - 11-2011
Product Line Manager at ZyXEL Communications Corp.
8-2005 - 8-2009
Senior Engineer at ZyXEL Communications Corp.

Education

2003 - 2005
Master Dgree from National Tsing Hua University
1999 - 2003
Bachelor Degree from National Tsing Hua University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Taipei–Keelung Metropolitan area, Taiwan Job Level : N/A Designation : Senior Engineering Program Manager at Samsara
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Don't give superficial answers, they are easily rattled by them
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Susan

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Susan take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Susan

Personality Compatibility


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