Susan Mackay
Login to view DISC.Susan Mackay is a digital customer experience transformation leader and Senior Project Manager specializing in Australias financial services sector. With a background at NAB and Crown Resorts and holding a Leading SAFe® certification, she excels in complex, regulated environments. Colleagues describe her as tenacious, experienced, and dedicated.
Based on her professional activity, Susan shows a keen interest in supporting her network. She frequently shares career opportunities and related resources to help others in their job search and professional development.
She led the implementation of Crowns guest feedback system, rolling out a new dashboard that is now used by over 1, 000 managers.
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DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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