Susan Mackay
Visionary · DISC type DsSusan Mackay is a digital customer experience transformation leader and Senior Project Manager specializing in Australias financial services sector. With a background at NAB and Crown Resorts and holding a Leading SAFe® certification, she excels in complex, regulated environments. Colleagues describe her as tenacious, experienced, and dedicated.
Based on her professional activity, Susan shows a keen interest in supporting her network. She frequently shares career opportunities and related resources to help others in their job search and professional development.
She led the implementation of Crowns guest feedback system, rolling out a new dashboard that is now used by over 1, 000 managers.
Read the full overview →How Susan shows up
They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.
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DISC profile (public)
Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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