Susan Saunders-Jørgensen in

Susan Saunders-Jørgensen

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Marketing and Communications Director at Helping Hands Home Care
📍 United Kingdom

Susan is a senior healthcare marketing leader with nearly 20 years of experience across various sectors, from scale-ups to FTSE 100 companies. She excels in designing marketing strategies built on customer insight to drive growth, with expertise in brand strategy, customer experience, and integrated communications. People often describe her as enthusiastic, professional, and hardworking.

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Experience
23 Years
Current Role
Marketing and Communications Director
Location
United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Susan cares about

Healthcare Transformation
Her career focus is in healthcare marketing, specifically using digital tools and customer insights to improve patient experiences and outcomes at companies like Kry/Livi, Careology, and Helping Hands.
Customer Experience
A core strength she highlights is improving the customer funnel and expanding customer LTV. Her role at Helping Hands focuses on the end-to-end customer journey and using feedback for improvement.
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Career

Work history

11-2024 - 11-2025
Marketing and Communications Director
Helping Hands Home Care
9-2024 - 11-2024
Digital Marketing lead
Careology
4-2024
Governor
Church of St Kyneburgha, Castor
4-2023 - 12-2023
Head of Marketing
Kry
5-2021 - 4-2023
Head of Marketing (B2B & HCP) - Livi UK
Kry
In the press

Media appearances

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Education
2017 - 2018
CIM Diploma in Professional Marketing
Cambridge Marketing College
2012 - 2013
Certificate in Professional Marketing
CIM | The Chartered Institute of Marketing
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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