SUSAN SMITH PATTERSON
Login to view DISC.Susan is a proven contact center leader with over 30 years of customer service experience, currently as an Associate Manager at Post Consumer Brands. Educated in Business Administration and Organizational Leadership, she has a long track record of coaching teams to achieve best-in-class service in the CPG industry.
Susan is passionate about leadership that matters and incorporates mindfulness into her professional philosophy. She believes in the importance of understanding life circumstances and the power of direct communication to foster personal and professional growth.
She has a unique background, having started her customer service career with USAirways before moving into the CPG sector.
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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