Strategic Account Director, Microsoft Elevate at Microsoft
📍 Royersford, Pennsylvania, United States
Susan Steele is a results-oriented Strategic Account Director at Microsoft, specializing in the healthcare sector. She leverages deep expertise in business applications and customer success to exceed sales targets, an achievement recognized by her Platinum Club award. People who have worked with Susan often describe her as passionate, motivating, strategic, and dedicated.
Her notable accomplishment includes being a recipient of Microsofts prestigious Platinum Club award in FY20, which recognizes top-performing employees.
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Experience
34 Years
Current Role
Strategic Account Director, Microsoft Elevate
Job Level
Mid-senior
Location
Royersford, Pennsylvania, United States
Personality Overview
How Susan shows up
Conviction Driven
Confident
Risk-Accepting
They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.
Priorities
Topics Susan cares about
Healthcare Technology
Her career at Microsoft has a significant focus on delivering business applications and modern workplace solutions to customers across various healthcare segments.
Customer Success
Has held multiple roles, including Director of Customer Success, focused on account management, enhancing customer journeys, and ensuring value delivery through technology.
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Career
Work history
10-2024
Strategic Account Director, Microsoft Elevate
Microsoft
12-2023 - 10-2024
Go-To-Market Manager, Biz Apps
Microsoft
9-2020 - 9-2023
Director Customer Success, Business Applications, Healthcare
Microsoft
9-2017 - 9-2020
Healthcare Customer Success Manager, Modern Workplace
Microsoft
12-2015 - 9-2017
Director, Business Management SMS&P East Region
Microsoft
In the press
Media appearances
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Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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