Susana Perez in

Susana Perez

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Head of Digital Transformation at Imperial War Museums
📍 Greater London, England, United Kingdom

Susana is the Head of Digital Transformation at Imperial War Museums, bringing over eight years of specialized experience in CRM technologies. She is a certified Microsoft Dynamics professional with a strong background in change and programme management, driving business transformation through technology.

Based on her interests, Susana appears passionate about keeping up with the latest in business strategy and technology trends, following thought leaders like Harvard Business Review and major tech firms such as HCLTech.

Susana has a unique international educational background, with degrees from both Háskóli Íslands in Iceland and Universidad Complutense de Madrid in Spain.

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Experience
23 Years
Current Role
Head of Digital Transformation
Job Level
Mid-senior
Location
Greater London, England, United Kingdom
Personality Overview

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Priorities

Topics Susana cares about

Digital Transformation
As the Head of Digital Transformation, she leads this core initiative at the Imperial War Museums, shaping its digital future.
CRM Technologies
A certified expert with a long history managing Microsoft Dynamics, SAP, and Siebel CRM systems to improve customer relations.
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Career

Work history

9-2022
Head of Digital Transformation
Imperial War Museums
7-2021
Product Manager, Customer Data Platforms
Imperial War Museums
8-2018 - 7-2021
Head of CRM
Imperial War Museums
6-2017 - 8-2018
CRM Manager
Imperial War Museums
11-2008 - 5-2017
Microsoft Dynamics CRM Manager
Transport for London
In the press

Media appearances

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Education
1998 - 1999
Bachelor of Education (BEd)
Háskóli Íslands
1993 - 1999
Bachelor's Degree
Universidad Complutense de Madrid
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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