Susie Thomson

Organizer
DISC Type : Sd

Information Governance & Cyber Assurance Manager at NHS Borders

Lauder, Scotland, United Kingdom

Overview

Susie Thomson is a highly skilled manager at NHS Borders, leading the Information Governance, Medical Records, and Cyber Assurance functions. Her expertise encompasses strategic change, service improvement, and programme management, built on a foundation of both clinical and operational experience within the NHS. She holds a Diploma from Glasgow Caledonian University and a Post Graduate Certificate from De Montfort University.

Her career path is distinctive, having transitioned from a clinical role as a radiographer into senior leadership positions focused on information management and technology.

Personality Overview

Thoughtfully Quick

Somewhat Formal

Strong-minded

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Information Governance
As the lead for this function, she frequently reports to the NHS Borders board on the IG work plan, compliance, and key projects.
Cyber Assurance
Her role explicitly includes leading the cyber assurance function for NHS Borders, focusing on security metrics and managing data risks.
Data Breach Prevention
Board minutes show she actively monitors and reports on specific internal data security issues, such as inappropriate "self-lookups" by staff.

Media Appearances

Susie has no verified media appearances

Work History

10-2021
Information Governance & Cyber Assurance Manager at NHS Borders
8-2018 - 10-2021
Information & BI Services Manager at NHS Borders
4-2017 - 7-2018
Head of Planning & Performance at NHS Borders
1-2015 - 3-2017
IM&T / Information Manager at NHS Borders
9-2013 - 12-2014
Interim Operations Manager Theatres & Critical Care at NHS Borders

Education

1988 - 1992
Diploma of College of Radiographers from Glasgow Caledonian University
2009 - 2011
Post Graduate Certificate from De Montfort University

More Information

Social Presence :

Prographics :

Exp : 33 Location : Lauder, Scotland, United Kingdom Job Level : Middle Designation : Information Governance & Cyber Assurance Manager at NHS Borders
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Insights For Selling To Susie

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Use phrases like 'your team deserves', 'best in class' etc.
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susie is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Susie

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Susie move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Susie take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Susie

Personality Compatibility


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