Susmita Banerjee

Examiner
DISC Type : cs

Chief Human Resources Officer at RMC Switchgears Limited

Kolkata, West Bengal, India

Overview

Susmita Banerjee is a seasoned Chief Human Resources Officer with over 28 years of experience leading HR functions across both manufacturing and service sectors. An MBA graduate from Manipal Institute of Management, she is adept at managing the entire gamut of HR activities, aiming to help organizations achieve their goals.

She is passionate about empowering employees to reach their full potential and was drawn to the HR field by her love of meeting new people. Her social media activity shows she cares about celebrating women and family values, such as honoring Mothers Day.

Interestingly, she was also a part-time lecturer at colleges before dedicating herself fully to her career as a senior HR leader.

Personality Overview

Unexpressive

Late Adopter

Process Oriented

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They do not like taking risks at all and go for proven options in the end. Being observant comes to them naturally.

Topics They Care About

End-to-End HR
Her profile highlights extensive experience handling all HR activities from end to end across her 28-year career.
Retail Sector HR
She has held multiple senior HR positions, including CHRO, in the retail industry with companies like Baazar Style Retail Ltd.
Manufacturing HR
She has significant experience in the manufacturing sector, having started her career there and held leadership roles at companies like Vikram Solar and RMC Switchgears.

Media Appearances

Susmita has no verified media appearances

Work History

7-2025
Chief Human Resources Officer at RMC Switchgears Limited
2-2020 - 7-2025
Chief Human Resources Officer at Baazar Style Retail Ltd.
1-2017 - 2-2020
Vice President Human Resources at Baazar Retail Private Limited
4-2011 - 12-2016
Head of HR at Vikram Solar

Education

7-2004 - 7-2006
Master of Business Administration - MBA from Manipal Institute of Management, MAHE, Manipal
M.Sc from Calcutta University, Kolkata

More Information

Social Presence :

Prographics :

Exp : 14 Location : Kolkata, West Bengal, India Job Level : Leadership Designation : Chief Human Resources Officer at RMC Switchgears Limited
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Insights For Selling To Susmita

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susmita is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Susmita

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Susmita move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Susmita take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Susmita

Personality Compatibility


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