Susy Samuel

Energizer
DISC Type : I

Associate Manager at SAKON

Bengaluru, Karnataka, India

Overview

Susy Samuel is an Associate Manager at Sakon with a demonstrated history of working in the information technology and services industry. A graduate of Kendriya Vishwa Vidayal, she is recognized for her skills in team management and leadership. People who have worked with her describe her as helpful, enthusiastic, and highly people-oriented.

Her coordination and team management skills are particularly noteworthy, with one colleague stating her abilities are "worth taking up as a case study. "

Personality Overview

Informal

Big Picture Person

Believer

They are naturally enthusiastic, so take their promise with a pinch of salt.  They are not always early adopters but can be pursuaded by leveraging strong relationships. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Team Management
She has extensive experience leading teams at companies like Accenture and J. P. Morgan, focusing on performance, training, and clear communication to meet targets.
Service Delivery
As a former Service Delivery Lead, she acted as the primary contact for customers and internal teams, managing critical incidents and change activities effectively.
Quality & Compliance
She has a background in quality assurance and maintaining high levels of compliance awareness, particularly in preventing fraudulent transactions at J. P. Morgan.

Media Appearances

Susy has no verified media appearances

Work History

1-2023
Associate Manager at SAKON
3-2020 - 1-2022
Digital Service Team Manager at Accenture
10-2017 - 8-2019
Service Delivery Lead at Tangoe
10-2014 - 7-2017
Team Coach at J.P. Morgan
4-2009 - 7-2014
Senior Quality Assurance Analyst at [24]7.ai India

Education

Bachelor's degree from Kendriya Vishwa Vidayala

More Information

Social Presence :

Prographics :

Exp : 14 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Associate Manager at SAKON
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Insights For Selling To Susy

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Share some stories about how you you have helped people in similar positions succeed
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid overloading them with too much detail
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susy is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Susy

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Susy move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Susy take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Susy

Personality Compatibility


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