Suzan Suzuki de Sousa

Sharpshooter
DISC Type : DC

Credit Risk Head (Superintendent)| Policies & Portfolio Management Consignado & Consórcio at Santander Brasil

São Paulo, São Paulo, Brazil

Overview

Suzan is a Credit Risk Head at Santander Brasil with over 13 years of experience, specializing in credit policies for SMEs and Agribusiness. She manages a multidisciplinary team of 16 and holds an MBA from ITI UFSCar. Colleagues describe her as intelligent, inspiring, and a technical reference.

Peers and colleagues see her as a dedicated, calm, and collaborative professional who is always willing to help and listen. She is recognized for her ability to work well under pressure and her excellent interpersonal skills, which make her a key team member on any project.

She won a notable innovation award for the “RiskEcosystem for SMEs” project, which enhanced automated credit decisions.

Personality Overview

Rigorous & Demanding

ROI Driven

Fast But Analytical

They respond better to strong and respectful interactions.  They take a lot of pride in personal achievements. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

SME Credit Risk
Her career is focused on developing automated credit policies for small and medium-sized businesses, and she received an award for a related innovation project.
Agribusiness Finance
Possesses deep experience in creating and managing credit policies and strategies specifically for the agribusiness sector.
People Leadership
Manages a team of 16, holds a certification in People Management, and is consistently praised in recommendations for being an inspiring and supportive leader.

Media Appearances

Suzan has no verified media appearances

Work History

11-2025
Credit Risk Head (Superintendent)| Policies & Portfolio Management Consignado & Consórcio at Santander Brasil
9-2024 - 11-2025
Credit Risk Head (Superintendent) | Policies & Portfolio Management PJ & Agro at Santander Brasil
9-2021 - 9-2024
Credit Risk Manager at Santander Brasil
3-2011 - 12-2011
Intern at International Paper

Education

3-2024 - 8-2025
Master of Business Administration - MBA from ITI UFSCar
2013 - 2013
Advanced topics in business strategy from University of La Verne

More Information

Social Presence :

Prographics :

Exp : 5 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Credit Risk Head (Superintendent)| Policies & Portfolio Management Consignado & Consórcio at Santander Brasil
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Insights For Selling To Suzan

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Get to the point quickly instead of spending time doing small talk
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Avoid being a storyteller and don’t try to oversell
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Suzan is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Suzan

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Suzan move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Suzan take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Suzan

Personality Compatibility


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