Suzanne Serrano, EJD, CMAI

Critic
DISC Type : C

Vice President Human Resources at Mid-West Forge Corporation

Greater Cleveland, United States

Overview

Suzanne has no verified overview

Personality Overview

Objective Thinker

Negotiator

Critic

They are quite likely to negotiate on pricing or other key terms.  They like to take decisions independently and do not seek others' support often. They prefer to analyze logically and value objective facts over emotions.

Topics They Care About

Suzanne has no verified topics they care about

Media Appearances

Suzanne has no verified media appearances

Work History

6-2024
Vice President Human Resources at Mid-West Forge Corporation
7-2023 - 6-2024
Vice President Human Resources at Sika USA
7-2022 - 6-2023
Vice President Human Resources for the Americas at Master Builders Solutions
3-2019 - 7-2022
N. America HR Director, Foundry Div at Vesuvius USA
4-2017 - 3-2019
Senior Corporate Director, Human Resources at Standard Motor Products

Education

2014 - 2017
Juris Doctor (J.D.) from Purdue Global Law School
2011 - 2011
Leadership Development for HR Professionals from Center for Creative Leadership - Colorado Springs Campus

More Information

Social Presence :

Prographics :

Exp : 23 Location : Greater Cleveland, United States Job Level : Senior Designation : Vice President Human Resources at Mid-West Forge Corporation
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Insights For Selling To Suzanne

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Suzanne is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Suzanne

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Suzanne move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Suzanne take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Suzanne

Personality Compatibility


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