Syed Kirmani in

Syed Kirmani

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Sr. Director, Solution Engineering – AI & Data Cloud at Salesforce
📍 Milpitas, California, United States

Syed Kirmani is the Senior Director of Solution Engineering for AI & Data Cloud at Salesforce, bringing over 15 years of SaaS industry experience. He leads pre-sales teams to transform business challenges into scalable successes. Colleagues describe him as a dedicated, hardworking, and seasoned professional with strong leadership qualities.

Drawing from his past experience working in a contact center, Syed possesses a deep empathy for frontline customer service professionals. Outside of his tech focus, he has a keen interest in space and follows the work of NASA.

He recently completed the "Leading for Success" executive education program at the University of California, Berkeley.

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Experience
25 Years
Current Role
Sr. Director, Solution Engineering – AI & Data Cloud
Job Level
Senior
Location
Milpitas, California, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Syed cares about

AI in Customer Service
His current role focuses on AI & Data Cloud. He is passionate about leveraging AI-powered agents to enhance customer support and improve service efficiency.
Leadership & Mentoring
He leads high-performing teams and recently completed a leadership program at UC Berkeley. Recommendations highlight his role as a mentor to others on his team.
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Career

Work history

4-2025
Sr. Director, Solution Engineering – AI & Data Cloud
Salesforce
2-2024
Senior Director, Solution Engineering at Salesforce
Salesforce
2-2021
Director - Enterprise Solution Engineering
Salesforce
2-2019
Sr. Manager
Salesforce
8-2016
Enterprise Principal Solution Engineer
Salesforce
In the press

Media appearances

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Education
Education details unavailable
Wichita State University
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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