Sylvain Tremblay

Judge
DISC Type : Dc

EVP Strategic Operations at Uniphore

Nashville, Tennessee, United States

Overview

A corporate executive with over 25 years of experience, Sylvain is the EVP of Strategic Operations at Uniphore, where he operationalizes the companys vision. At Cisco, he earned a reputation for innovation and execution, delivering 44 consecutive quarters of growth. He holds an engineering degree from Université de Sherbrooke.

Originally from Quebec, Canada, Sylvain is a people-first leader who values building winning team cultures. He now lives in Nashville with his wife, Marie-Joe, and their two children, Julien and Chloe, extending his people-centric approach to his family life.

Unique fact: He has been at the forefront of digitizing customer acquisition processes by introducing AI and analytics-based sales motions.

Personality Overview

Demanding

Quality Focused

Generally Skeptic

They respond better to strong and respectful interactions.  More than the product, they care about the effectiveness of the product. They like to act fast and expect others to do the same.

Topics They Care About

Emotion AI
He speaks on using AI to "read the room" in sales, arguing that empathy is the foundation of trust and that technology can augment human connection.
People-First Leadership
His core philosophy is "PEOPLE-FIRST, ALWAYS. " He focuses on inspiring teams, coaching rising leaders, and creating memorable experiences to drive business success.
Strategic Growth
His current role focuses on corporate development and strategic initiatives, including M&A integrations, to drive the company's next level of growth.

Media Appearances

Sylvain has no verified media appearances

Work History

5-2025
EVP Strategic Operations at Uniphore
11-2024 - 6-2025
Chief Development Officer (CDO) at Uniphore
8-2023 - 1-2025
Chief Revenue Officer (CRO) at Uniphore
8-2016 - 3-2021
Vice President Global Virtual Sales, Engineering & Customer Success at Cisco
6-2015 - 7-2016
Area Vice President, Commercial Sales at Cisco

Education

1-1995 - 4-1997
Course Work from McGill University
1985 - 1989
Bachelor from Université de Sherbrooke

More Information

Social Presence :

Prographics :

Exp : 27 Location : Nashville, Tennessee, United States Job Level : Leadership Designation : EVP Strategic Operations at Uniphore
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Insights For Selling To Sylvain

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Avoid being a storyteller and don’t try to oversell
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sylvain is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Sylvain

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Sylvain move?

  • They can take decisions very fast if you manage to convince them.
  • Can Sylvain take some risk or not?

  • The risks don’t matter much to them.

You And Sylvain

Personality Compatibility


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