Sylvester Domingo in

Sylvester Domingo

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Head Center of Excellence at Manipal Fintech
📍 Bengaluru, Karnataka, India

Sylvester Domingo is the Head of the Center of Excellence at Manipal Fintech, specializing in digital transformation, customer experience, and process improvement. A graduate of Calcutta University, he is a Certified ScrumMaster® and holds 6 Sigma Green Belt certification. Colleagues describe him as sincere, dedicated, and customer-focused.

Sylvester is a vocal supporter of corporate initiatives that promote womens empowerment and financial independence. He also shows a keen interest in the practical applications and societal impact of emerging technologies like Generative AI, often sharing his thoughts on the subject.

He holds a unique combination of certifications in agile (ScrumMaster®), quality management (ISO 9001 Auditor), and process improvement (6 Sigma Green Belt).

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Experience
11 Years
Current Role
Head Center of Excellence
Job Level
Mid-senior
Location
Bengaluru, Karnataka, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sylvester cares about

Digital Transformation
He has a proven history of leading digital strategy and GTM execution in previous roles at SBI Card and Max Life Insurance.
Process Excellence
His background is strengthened by certifications as an ISO 9001 Internal Auditor and a 6 Sigma Green Belt, focusing on quality and efficiency.
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Career

Work history

2-2025
Head Center of Excellence
Manipal Fintech
3-2024 - 2-2025
Director Enterprise
Contiinex.com
9-2022 - 3-2024
Associate Director of Operations
Sun Life
3-2017 - 10-2022
AVP - Telesales Digital Strategy
SBI Card
7-2014 - 3-2017
Senior Manager - Digitization
Max Life Insurance Company Limited
In the press

Media appearances

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Education
1989 - 2000
Bachelor of Commerce - BCom
Calcutta University, Kolkata
1985 - 1997
ISC
Don Bosco school
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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